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Strongtooth, Inc. (“Strongtooth”) which owns and operates Seatsnapper.com has created
this Privacy Policy in order to demonstrate our firm commitment to helping our users
better understand what information we collect about them and what may happen to
that information. This privacy policy only applies to transactions and activities
on the Seatsnapper.com website (the "Site"), but does not apply to any other Website
or offline point of contact between Strongtooth and users. Please review this privacy
policy periodically as we may modify it from time to time. This privacy policy was last revised
on October 19, 2006. Each time you visit the Site or provide us with
information, by doing so you are accepting the practices described in this privacy
policy at that time.
Children
Children are not eligible to use our services, and we ask that minors (under the
age of 18) do not submit any personal information to us.
Your IP Address
Like most e-commerce Websites,
each time you visit the Site, we automatically collect your
IP address and the web page from which you came. In order to administer and optimize
the Site for you and to diagnose problems with our Site, we use your IP address
to help identify you and to gather broad demographic information about you.
Cookies
A cookie is a small data file that is sent to your computer when you first visit
a website. As with most website cookies, our cookies include an identification number
that is unique to the computer you are using. This identifier helps us better understand
our user base and how they are using our site and services. When you visit Seatsnapper.com
and when you join as a Member,
we set and access cookies on your computer. We may use cookies for a number of reasons,
such as recognizing you when you visit the site, displaying the site according to
your chosen user settings, and maintaining
the security of your account. Strongtooth may share cookie information among
its other services for the purpose of providing you a better experience. We may
also use the cookies to collect aggregated information about the use of Seatsnapper.com
to maintain, analyze and improve the service. We believe our cookies improve the
quality of our services. If you prefer, however, you can reset your browser so that
it refuses all cookies, or notifies you when a cookie is being sent. Although you
will still be able to use some parts of the Site, other parts of the Site may not
be available if you refuse cookies.
Password
You are responsible for all actions taken with your login information and password,
including fees. Therefore we do not recommend that you disclose your Seatsnapper.com
password or login information to any third parties. If you choose to share this
information with third parties to provide you additional services, you are responsible
for all actions taken with your login information and password and therefore should
review each third party's privacy policy. If you lose control of your password,
you may lose substantial control over your personally identifiable information and
may be subject to legally binding actions taken on your behalf. Therefore, if your
password has been compromised for any reason, you should immediately change your
password.
Information We Collect From You
In order to operate the Site and to provide you with information about products
or services that may be of interest to you, we may collect "personal information"
(i.e. information that could be used to contact you directly (without using the
Site) such as full name, postal address, phone number or email address), "financial
information" (i.e. credit card numbers or passwords) or "demographic information"
(i.e. information that you submit, or that we collect, that is neither personal
information nor financial information; this may include, but is not limited to,
zip code, postal code, username, purchase and sales history information, browsing
history information, searching history information, registration history information,
and the content of communications between you and other members over the Site),
subject to the rest of this paragraph. Demographic Information is further classified
as public or non-public. Non-public information consists of one-on-one correspondence
between you and other users of the Site. Public information is all the Demographic
Information that is not covered by the parameters of the Non-Public information
definition. It is important that you do not intentionally or inadvertently enter
Financial or Demographic Information into the Public Information categories of your
profile as it may be displayed to other users of the site.
How We Use Personal Information
Our primary goal in collecting Personal information and Demographic Information is to provide you with a
smooth, efficient, and customized experience. This allows us to provide services
and features that most likely meet your needs and to customize our service to make your experience easier. Your Non-public Demographic information
is confidential and will not be posted in your profile. Your profile is available
for other members to view and includes your Public Demographic information.
Please note that your personally identifiable information will be stored and processed
on our hosting company’s servers in the United States. The laws on holding personal
data in the United States may differ from laws in other countries but as we explain
below, Strongtooth will hold and transmit your information in a safe, confidential
and secure environment.
We use your email address to help us efficiently operate the Site, to contact you
in connection with your transactions and other activities on the Site (including,
but not limited to, confirmation emails or important news that could affect your
relationship with the Site), and to forward messages to you from other Site users.
These types of communications, are known as "Operational Communications." In some
cases, Operational
Communications may also contain commercial messages, such as
ads and special offers.
We also use personal information to send you newsletters, information, offers and other
promotional materials for Strongtooth’s or third parties’ goods or services. We
attempt to send you offers that are of value to you, such as discounts, exclusive
offers or special event information. The Site provides you with options to decline
to receive communications from Seatsnapper.com (other than those contained in Operational
Communications). Some of these options may only be for a certain category of communications;
others may be more general. By becoming a member of Seatsnapper.com you are opting
in to receive Non-Operational and Operational emails from the Site. To stop receiving
Non-Operational emails, email legal@Seatsnapper.com from the email address where you wish to stop receiving
emails, with “Unsubscribe” as the subject of the email. You should also include
your full name and username for identification purposes.
To operate the Site, including processing your transactions and supporting your
activities on the Site, we may share your personal information with our agents,
representatives, contractors and service providers so they can provide us with support
services such as authorization of credit card transactions, email origination, receipt
or support services, customer relationship management services, order fulfillment
and sweepstakes and promotional fulfillment. We require these entities not to use
your information for any other purpose.
Any third party with whom we are allowed to share your personal information is authorized
to use your personal information in accordance with our contractual arrangements
with such third parties and in accordance with their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for
any of their actions or omissions. Those who contact you will need to be instructed
directly by you regarding your preferences for the use of your personal information
by them.
Busy Tags
SeatSnapper.com offers users the ability of linking to Google Calendar’s service
in order to display "Busy Tags".
It allows you to customize your searches by displaying
indications of which events conflict with appointments you have entered on your
personal Google Calendar. In order to use this you will supply SeatSnapper.com with
your Google login information. SeatSnapper only stores this information for the
duration of the process by which it retrieves the calendar information, and then discards the login information.
Send Email to a friend
If you choose to use our referral service to tell a friend about our site, we will
ask you for your friend’s name and email address. We will automatically send your
friend a one-time email inviting him or her to visit the site. Strongtooth, Inc.
stores this information to notify you (as the sender) and/or your friend (as the
recipient) of other events that may be of interest to either one of you.
Third-Party Email Lookups
We allow third party services to interface with our Membership base, by searching
for Members via email. You can turn off this option in the Settings section of the
Member Section of the site. This facility allow your service providers to efficiently
see which of their clients are interested in going to certain events, and then contacting
them through SeatSnapper.com to offer you the opportunity to attend events on your
Wish List.
Special Cases in which we Share Personal and Financial Information
Your personal information or financial information may be passed on to a third party in the event of a transfer
of ownership or assets, or a bankruptcy. We may also disclose personal information or financial information when we
determine that such disclosure is necessary to comply with applicable law, to cooperate
with law enforcement or to protect the interests or safety of Seatsnapper.com or
other visitors to the Site. We also may disclose your personal information or financial
information to our subsidiary and parent companies and businesses, and other affiliated
legal entities and businesses with whom we are under common corporate control. Whenever
personal information or financial information is disclosed under this paragraph,
we may also disclose your demographic information along with it, on a non-anonymous
basis. All of our parent, subsidiary and affiliated legal entities and businesses
that receive your personal information, financial information, or non-anonymous demographic information
from us will comply with the terms of this privacy policy with respect to their
use and disclosure of such information.
How We Use
Public Information and Other Demographic Information
We may review all demographic information. We may use demographic information to
tailor the Site and communications to your interests. We may also share demographic
information with advertisers on an anonymous and aggregated basis (i.e., without
telling the advertisers your identity). One of the reasons we may do this is to
increase the likelihood that our advertisers’ goods and services will appeal to
Seatsnapper.com’s users, so that we may target specific ads at specific demographic
groups.
Our Security Precautions
The Site has security measures in place to protect against the loss, misuse and
alteration of the information under our control. Our secure server software (SSL)
is the industry standard and among the best software available today for secure
commerce transactions. We encrypt all of your personal and financial information
as it travels over the Internet. Your information may be transferred
to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the
country or jurisdiction in which these computer networks are located may not have
privacy laws as protective as the laws in your country or jurisdiction.
Notice of Change
We may change this Privacy Policy from time to time based on your comments and our
need to accurately reflect our data collection and disclosure practices. All changes
to this policy are effective after we provide you with at least 30 days notice of
changes by sending email to members. We provide you with 30 days notice to allow
you the opportunity to notify Strongtooth if you do not agree to such changes. After
the 30 day period, Strongtooth may use previously gathered information about you
in ways consistent with the new Privacy Policy.
If you have
any questions or concerns about this privacy policy, the practices of the Site,
or your dealings with the Site, you can contact us at legal@Seatsnapper.com.
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